Archive - The Knowledge System

In the event of failure

Learning from the D-Day speech Eisenhower never needed to give

Jun 6 •

May 2025

Wedding of profound knowledge

Marriage based on W. Edwards Deming's System of Profound Knowledge ... or not!

May 24 •

January 2023

Weaponizing the annual performance review

Does anybody remember the original aim of this widely accepted process?

Jan 30, 2023 •

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What business leaders can learn from athletic coaches about giving feedback

Continual, real-time, on-the-job feedback combined with clarity of aim results in predictable improvement.

Jan 24, 2023 •

Quality management in action: Virgin Atlantic

What do Steve Jobs, Elon Musk, and Richard Branson have in common? A belief that engaged employees who experience joy in work are a company's biggest…

Jan 16, 2023 •

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Deming principles in action: How Walgreens increased inclusivity through systems thinking

The story of how, in 2003, Walgreens committed to make its distribution centers more inclusive to people with disabilities

Jan 9, 2023 •

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December 2022

Systems thinking and the National Football League (NFL)

Deming's revolutionary ideas apply to all types of organizations, not just manufacturing

Dec 29, 2022 •

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W. Edwards Deming's 14 Points for Management

Part 1 of a series about Dr. Deming's transformational theories that changed management practices around the world.

Dec 22, 2022 •

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Why W. Edwards Deming's ideas are the future of American business

Deming and his revolutionary management model helped the Japanese manufacture the highest-quality vehicles in the world. How did he do it?

Dec 15, 2022 •

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